Privacy Policy

BtheAnswer - Privacy Policy This privacy notice for BtheAnswer, PBC (dba BtheAnswer) (“BtheAnswer,” “we,” “us,” or “our”), outlines how and why we might collect, store, use, and/or share (“process”) your information when you access our services (“Services”), such as when you:

Visit our website at www.btheanswer.com or any website of ours that links to this privacy policy
Engage with us in other related ways – including any sales, marketing, or events


Questions or concerns? Reading through this policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For any concerns, please reach out to us at info@BtheAnswer.com.

Summary

This summary provides a brief overview of the main points of this notice. Please refer to the full text for details on any of these topics.

Personal Information – We may process personal information when you interact with us and our Services, based on the choices you make and the products and features you use.

Sensitive Personal Information – We do not collect or process sensitive personal information.

Third-Party Information – We do not receive any information from third parties.

Processing – We process your information to deliver, improve, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We also process your information for other purposes with your consent, under a valid reason.

Sharing – Your information may be shared in specific contexts and with particular third-party categories.

Information Safety – We use organizational and technical measures to protect your personal information, acknowledging that no system is completely secure.

Your Rights – Your privacy rights may vary based on your location, as specified by applicable privacy laws.

Exercising Your Rights – To exercise your rights, contacting us is the most direct approach. We will address requests in accordance with applicable data protection laws.

Table of Contents

What information do we collect?
How do we process your data?
When and with whom do we share your personal information?
Do we use cookies and tracking technologies?
How long do we keep your information?
How do we protect your information?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Specific privacy rights for California residents
Updates to this notice
How to contact us about this notice?
How to review, update, or delete the data we collect from you?
What Information Do We Collect?

We collect personal information that you provide voluntarily when registering for our Services, expressing interest in our products & Services, participating in activities on the Services, or when contacting us.

Personal Information Provided by You – The personal information we collect can include:

Name
Phone number(s)
Email address(es)
Mailing address(es)
Usernames
Passwords
Contact preferences
Contact or authentication data
Billing address(es)
Debit/Credit Card number(s)
We do not process sensitive information.

All personal information must be accurate, complete, and updated as necessary.

Information Automatically Collected – Certain information is automatically collected when you visit, use, or navigate the Services, such as device and usage information, which may include IP addresses, location data, and other technical details. This information is crucial for security, operations, and analytics.

How Do We Process Your Information?

We process your information to provide, improve, and manage our Services, communicate with you, ensure security, and comply with laws. Processing is based on various reasons, depending on your interactions with our Services.

Sharing Your Personal Information

We may share your data with third-party vendors, service providers, and agents who perform services on our behalf, under strict confidentiality agreements. Categories of third parties include:

Cloud services
Data storage providers
Finance and accounting tools
Order fulfillment services
Payment processors
Sales and marketing tools
Website hosting services
Ad networks
Affiliate marketing programs
Communication tools
Data analytics services
Sharing may also occur during business transfers, with affiliates, business partners, or when required by law.

Cookies and Tracking Technology

We may use cookies and similar technologies for storing and accessing information.

Retention of Your Information

We retain personal data as needed, or as required by law, but not longer than 24 months past the termination of a user account. Information is deleted or anonymized when no longer needed.

Information Security

We implement security measures to protect personal information, acknowledging that no system is entirely secure.

Information From Minors

We do not knowingly collect data from individuals under 18. Use of our Services implies representation of being at least 18 or having parental consent for minors.

Your Privacy Rights

Rights to withdraw consent, opt-out of marketing, review, update, or delete personal information, and control cookies are described. Contact us at

info@BtheAnswer.com

to exercise these rights.

Do-Not-Track Features

We currently do not respond to Do-Not-Track signals due to the lack of a uniform standard.

California Privacy Rights

California residents have specific rights regarding their personal information, as detailed under CCPA guidelines.

Updates to This Notice

We may modify this privacy notice, with updates taking effect upon posting. We encourage regular review of this policy.

Contacting Us

For questions or comments about this notice, contact us at

info@BtheAnswer.com

or by mail:

C/O: Compliance

BtheAnswer, PBC

7131 Sitio Caliente
Carlsbad, California, 92009

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